Socure incidents — OutageDBIncidents reported by Socurehttps://outagedb.com/Minor Socure incident: [SEV3] eCBSV API Outage Resulting in 5xx Errorshttps://outagedb.com/status/socure/2026-10-23-sev3-ecbsv-api-outage-resulting-in-5xx-errors/https://outagedb.com/status/socure/2026-10-23-sev3-ecbsv-api-outage-resulting-in-5xx-errors/Resolved after 12 min.Fri, 23 Oct 2026 21:00:25 GMTMinor Socure incident: [SEV3] Intermittent Latency in Dashboard For DocV Image Display and Downloadhttps://outagedb.com/status/socure/2026-10-19-sev3-intermittent-latency-in-dashboard-for-docv-image/https://outagedb.com/status/socure/2026-10-19-sev3-intermittent-latency-in-dashboard-for-docv-image/Resolved after 6 h 54 min.Mon, 19 Oct 2026 19:04:11 GMTNo impact Socure incident: RETROACTIVE: [SEV3] - eCBSV API Outage Resulting in 5xx Errorshttps://outagedb.com/status/socure/2026-10-18-retroactive-sev3-ecbsv-api-outage-resulting-in-5xx/https://outagedb.com/status/socure/2026-10-18-retroactive-sev3-ecbsv-api-outage-resulting-in-5xx/Resolved after <1 min.Sun, 18 Oct 2026 19:33:58 GMTMinor Socure incident: [Sev3] Elevated error rate for RiskOS Evaluation APIshttps://outagedb.com/status/socure/2026-10-16-sev3-elevated-error-rate-for-riskos-evaluation-apis/https://outagedb.com/status/socure/2026-10-16-sev3-elevated-error-rate-for-riskos-evaluation-apis/Resolved after 5 h 51 min.Fri, 16 Oct 2026 20:20:09 GMTCritical Socure incident: RETROACTIVE: [SEV 1] Outage Resulting in 5xx Errorshttps://outagedb.com/status/socure/2026-10-16-retroactive-sev-1-outage-resulting-in-5xx-errors/https://outagedb.com/status/socure/2026-10-16-retroactive-sev-1-outage-resulting-in-5xx-errors/Resolved after <1 min.Fri, 16 Oct 2026 02:23:49 GMTCritical Socure incident: [SEV 1] Outage Resulting in 5xx Errorshttps://outagedb.com/status/socure/2026-10-15-sev-1-outage-resulting-in-5xx-errors/https://outagedb.com/status/socure/2026-10-15-sev-1-outage-resulting-in-5xx-errors/Resolved after 29 min.Thu, 15 Oct 2026 22:39:40 GMTMinor Socure incident: [SEV3] - eCBSV API Outage Resulting in 5xx Errorshttps://outagedb.com/status/socure/2026-10-15-sev3-ecbsv-api-outage-resulting-in-5xx-errors/https://outagedb.com/status/socure/2026-10-15-sev3-ecbsv-api-outage-resulting-in-5xx-errors/Resolved after 1 h 07 min.Thu, 15 Oct 2026 14:52:57 GMTMajor Socure incident: RETROACTIVE: Watchlist Module Latencyhttps://outagedb.com/status/socure/2026-10-09-retroactive-watchlist-module-latency/https://outagedb.com/status/socure/2026-10-09-retroactive-watchlist-module-latency/Resolved after <1 min.Fri, 09 Oct 2026 23:25:18 GMTMinor Socure incident: [Sev3] Delayed Case Updates in the Case Management UIhttps://outagedb.com/status/socure/https://outagedb.com/status/socure/Resolved after 1 h 43 min.Tue, 22 Sep 2026 12:26:06 GMTNo impact Socure incident: RETROACTIVE: [Sev3] RiskOS Webhook Replayhttps://outagedb.com/status/socure/https://outagedb.com/status/socure/Resolved after <1 min.Mon, 21 Sep 2026 11:57:45 GMTMinor Socure incident: [SEV3] Batch processing delays on the dashboardhttps://outagedb.com/status/socure/https://outagedb.com/status/socure/Resolved after 14 min.Wed, 16 Sep 2026 14:36:04 GMTMinor Socure incident: [Sev3] Increased Latency with Sigma Fraud and Synthetichttps://outagedb.com/status/socure/https://outagedb.com/status/socure/Resolved after 34 min.Wed, 16 Sep 2026 09:39:00 GMTNo impact Socure incident: RETROACTIVE: [SEV3] - Minimal 5xx errors in Productionhttps://outagedb.com/status/socure/https://outagedb.com/status/socure/Resolved after <1 min.Thu, 10 Sep 2026 19:39:25 GMTNo impact Socure incident: RETROACTIVE: [Sev3] Elevated 5XX errors for Fraud, KYC, Watchlisthttps://outagedb.com/status/socure/https://outagedb.com/status/socure/Resolved after <1 min.Wed, 09 Sep 2026 11:37:42 GMTNo impact Socure incident: [SEV3] Impact on DocV and Watchlist monitoring eventshttps://outagedb.com/status/socure/https://outagedb.com/status/socure/Resolved after 46 min.Tue, 08 Sep 2026 14:54:59 GMTMinor Socure incident: eCBSV Transaction Failure due to high latencyhttps://outagedb.com/status/socure/https://outagedb.com/status/socure/Resolved after 20 h 47 min.Wed, 02 Sep 2026 18:31:59 GMTMinor Socure incident: [SEV3] Observed ID+ WL transactions failures due to latencyhttps://outagedb.com/status/socure/https://outagedb.com/status/socure/Resolved after 22 min.Mon, 10 Aug 2026 15:40:23 GMTMinor Socure incident: RETROACTIVE: [Sev3] DocV Webhook Delivery Issuehttps://outagedb.com/status/socure/https://outagedb.com/status/socure/Resolved after —.Tue, 04 Aug 2026 07:01:15 GMTMinor Socure incident: [SEV3] Increased Latency Affecting Transactionshttps://outagedb.com/status/socure/https://outagedb.com/status/socure/Resolved after 38 min.Mon, 03 Aug 2026 16:54:26 GMTMinor Socure incident: [SEV3] Errors affecting enablement of Watchlist Monitoring Subscriptionshttps://outagedb.com/status/socure/https://outagedb.com/status/socure/Resolved after 20 min.Fri, 17 Jul 2026 15:26:58 GMTNo impact Socure incident: RETROACTIVE: [Sev3] Elevated 5XX errors for Watchlisthttps://outagedb.com/status/socure/https://outagedb.com/status/socure/Resolved after <1 min.Tue, 14 Jul 2026 14:17:15 GMTMinor Socure incident: [SEV 3] 5xx Errors Across Multiple Moduleshttps://outagedb.com/status/socure/https://outagedb.com/status/socure/Resolved after 20 min.Fri, 26 Jun 2026 20:06:37 GMTNo impact Socure incident: RETROACTIVE: [Sev2] RiskOS Delayed Webhook Deliverieshttps://outagedb.com/status/socure/https://outagedb.com/status/socure/Resolved after <1 min.Fri, 26 Jun 2026 16:30:38 GMTMajor Socure incident: RiskOS Service Degradationhttps://outagedb.com/status/socure/2026-06-23-riskos-service-degradation/https://outagedb.com/status/socure/2026-06-23-riskos-service-degradation/Resolved after 33 min.Tue, 23 Jun 2026 02:56:52 GMTMinor Socure incident: Document Request Link Generation Degradationhttps://outagedb.com/status/socure/https://outagedb.com/status/socure/Resolved after 54 min.Tue, 16 Jun 2026 13:20:25 GMT