Major incident
SimplePractice: Limited Feature Interruption
Oct 6, 2026, 15:32 UTC
started
17:28 UTC
resolved
1 h 56 min
duration
Affected: Main application
Current status of SimplePractice: Operational — live SimplePractice status
Timeline
- Oct 6, 2026, 15:32 UTCinvestigatingWe are currently experiencing a limited feature interruption related to client deletion. We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.
- Oct 6, 2026, 15:51 UTCidentifiedWe have identified the cause of the issue and are actively working on a fix.
- Oct 6, 2026, 17:16 UTCmonitoringA fixed has been implemented and we are monitoring the situation.
- Oct 6, 2026, 17:28 UTCmonitoringThis issue is resolved. We appreciate your patience.
- Oct 6, 2026, 17:28 UTCresolvedThis issue has been resolved. We appreciate your patience.
Updates as published by SimplePractice (original).
Other services with incidents at the same time
This was part of a wider event: 22 services reported incidents within the hour.
- Ping Identity 16:29 UTC · PingOne services impacted
- SANS Institute 16:26 UTC · Login Services Down
- Pitney Bowes 16:26 UTC · Royal Mail Service Disruption Observed for RateShipment.
- Plex 16:11 UTC · No AVOD ads on iOS or tvOS
- Vercel 16:10 UTC · Vercel Auth login failures for pages with Deployment Protection enabled
- Infura 16:00 UTC · MegaETH Testnet: Network Halted
- CircleCI 16:00 UTC · Delays in pipelines, workflows, UI data, and notifications
- AdGuard 15:57 UTC · AdGuard DNS - DNS resolution issues in Amsterdam
- SerpApi 15:51 UTC · Performance Degradation
- OpenAI 15:45 UTC · Errors processing large PDFs in the Responses API
- AssemblyAI 15:44 UTC · Increased Processing Times and Errors on EU Endpoint for Universal-3 Pro Async model
- Read AI 15:41 UTC · Read AI is experiencing an issue with Ask Read.
- Thomson Reuters Legal 15:39 UTC · Westlaw US - Deep Research and AI Assisted Research latency and errors
- Lightspeed 15:35 UTC · Lightspeed Retail (S-Series) - BridgePay
- UVic IT 15:35 UTC · Apex: Outage - users unable to access apex applications
More SimplePractice incidents
- October 23, 2026 Identified missing translations within Secure Messaging
- October 13, 2026 Limited Feature Interruption
- September 4, 2026 Customers unable to create appointments
- September 1, 2026 Unable to approve appointment requests
- August 31, 2026 Appointment Requests
- July 22, 2026 Unable to login