Major incident

SimplePractice: Unable to approve appointment requests

Sep 1, 2026, 00:08 UTC
started
00:42 UTC
resolved
34 min
duration

Affected: Main application

Current status of SimplePractice: Operational — live SimplePractice status

Timeline

  1. Sep 1, 2026, 00:08 UTC
    investigating
    We are currently investigating an issue with approving appointment requests.
  2. Sep 1, 2026, 00:28 UTC
    identified
    We've identified the issue and are currently working on a fix.
  3. Sep 1, 2026, 00:33 UTC
    monitoring
    A fix has been implemented and we are currently monitoring the situation.
  4. Sep 1, 2026, 00:42 UTC
    resolved
    This issue has been resolved. We appreciate your patience.

Updates as published by SimplePractice (original).

Other services with incidents at the same time

This was part of a wider event: 30 services reported incidents within the hour.

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