Major incident

SimplePractice: Appointment Requests

Aug 31, 2026, 13:11 UTC

started

14:32 UTC

resolved

1 h 20 min

duration

Affected: Main application

Current status of SimplePractice: Operational — live SimplePractice status

Timeline

Aug 31, 2026, 13:11 UTC
investigating
We are currently seeing an issue with appointment requests appearing on the Requests page.
Aug 31, 2026, 13:21 UTC
identified
We have identified the cause of the issue and are actively working on a fix.
Aug 31, 2026, 14:16 UTC
monitoring
A fix has been implemented for this and we are currently monitoring the situation.
Aug 31, 2026, 14:32 UTC
resolved
This issue has now been resolved.

Updates as published by SimplePractice (original).

This was part of a wider event: 30 services reported incidents within the hour.

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