Major incident

SimplePractice: Unable to login

Affected: Main application

Current status of SimplePractice: Operational — live SimplePractice status

Timeline

1. Jul 22, 2026, 18:19 UTC
   identified
   We have identified the cause of the heavy load issue preventing users from signing in and scheduling appointments. We are working quickly to release a fix.
2. Jul 22, 2026, 19:27 UTC
   monitoring
   A fix has been released and we are monitoring the results.
3. Jul 22, 2026, 21:39 UTC
   resolved
   This incident has been resolved. Thank you for your patience.

Updates as published by SimplePractice (original).