Major incident

SimplePractice: Customers unable to create appointments

Affected: Main application

Current status of SimplePractice: Operational — live SimplePractice status

Timeline

1. Sep 4, 2026, 12:45 UTC
   investigating
   Users may be experiencing issues when creating appointments. We are actively working to resolve this issue as quickly as possible. More updates to follow shortly.
2. Sep 4, 2026, 13:01 UTC
   monitoring
   We've identified the issue, implemented a fix, and are now monitoring the results. We will follow up once we have more information to share.
3. Sep 4, 2026, 13:15 UTC
   resolved
   This incident has been resolved.

Updates as published by SimplePractice (original).