ServiceTitan outage history and status

Is ServiceTitan down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
99.49%
uptime, 90 days
7
incidents, 90 days
1 h 45 min
median time to fix
Oct 14, 2026
last incident

ServiceTitan components

Dispatch Pro

Fleet Pro

Core Product Features

Marketing Pro

Site Performance

Basic Phone Integration

Phones Pro

Contact Center Pro

ServiceTitan outage history

Nov: 3 incidents, 33 min of major outage 3 Nov Dec: 2 incidents, 0 min of major outage 2 Dec Jan: 4 incidents, 449 min of major outage 4 Jan Feb: 3 incidents, 79 min of major outage 3 Feb Mar: 3 incidents, 187 min of major outage 3 Mar Apr: 2 incidents, 0 min of major outage 2 Apr May: 5 incidents, 996 min of major outage 5 May Jun: 1 incidents, 0 min of major outage 1 Jun Jul: 2 incidents, 50 min of major outage 2 Jul Aug: 2 incidents, 467 min of major outage 2 Aug Sep: 3 incidents, 119 min of major outage 3 Sep Oct: 2 incidents, 70 min of major outage 2 Oct
ServiceTitan incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 14, 2026, 18:07 UTC [CCPro] 3rd Party Service Availability Issue
Telephony Platform: Inbound Calling
No impact 1 h 41 min
Oct 10, 2026, 00:28 UTC Enterprise Hub/Login Issues
Office, Telephony Platform: Inbound Calling, Telephony Platform: Outbound Calling, Telephony Platform: Call Queues, Carrier Networks: Local Numbers, Carrier Networks: Toll Free Numbers
Major 1 h 10 min
Sep 18, 2026, 08:00 UTC Contact Center Pro Issue: Cannot Access the Application
Contact Center Web Application
Critical 1 h 59 min
Sep 8, 2026, 15:54 UTC [Fleet Pro] Service Availability Issue
Fleet Pro – Application, Field Pro
No impact 1 h 35 min
Sep 1, 2026, 17:02 UTC [Phones Pro] 3rd Party Service Availability Issue
Telephony Platform: Inbound Calling, Telephony Platform: Outbound Calling
No impact 3 h 28 min
Aug 19, 2026, 18:39 UTC [Voice Agents] 3rd Party Service Availability Issue
Virtual Voice Agents
No impact 1 h 45 min
Aug 11, 2026, 03:38 UTC Outbound Calls: Downstream Provider Service Availability Issue
Telephony Platform: Outbound Calling, Telephony Platform: Outbound Calling
Major 7 h 47 min
Jul 27, 2026, 17:37 UTC CCPRO Service Availability Issue
Telephony Platform: Inbound Calling
No impact 1 h 45 min
Jul 27, 2026, 12:45 UTC Service Availability Issue
Office
Critical 50 min
Jun 30, 2026, 23:53 UTC Call Bubble Issues
Office
Minor 28 min
May 29, 2026, 05:56 UTC Office Application Service Availability Issue
Office
Critical 15 h 47 min
May 27, 2026, 18:11 UTC Errors Accessing ServiceTitan
Office
Major 49 min
May 21, 2026, 14:55 UTC Voice Agent Outage
Virtual Voice Agents
No impact 3 h 47 min
May 12, 2026, 15:50 UTC 3rd Party Issue: Virtual Voice Agents
Virtual Voice Agents
No impact 1 h 57 min
May 11, 2026, 16:55 UTC CCPro 3rd Party Issue
Telephony Platform: Inbound Calling
No impact 3 h 44 min
Apr 23, 2026, 18:04 UTC Service Availability Issue
Job Booking, Payment Processing - Fintech, Dispatch, Accounting, CRM, Estimates
No impact 3 h 16 min
Apr 17, 2026, 19:53 UTC Contact Center Pro - 3rd Party Service Availability Issue
Telephony Platform: Inbound Calling
Minor 29 min
Mar 20, 2026, 14:28 UTC Virtual Voice Agents Performance Degradation
Virtual Voice Agents
Major 57 min
Mar 10, 2026, 14:39 UTC Phones Pro - Intermittent Issues
Telephony Platform: Inbound Calling, Telephony Platform: Outbound Calling
Major 2 h 10 min
Mar 7, 2026, 00:19 UTC SmartWare (CLEO) Service Disruption: Login Issues and Timeout Errors Major —
Feb 26, 2026, 21:03 UTC Performance Issues
Office, Mobile App
Minor 1 h 54 min
Feb 25, 2026, 16:50 UTC Contact Center Pro Issues
Telephony Platform: Inbound Calling, Telephony Platform: Outbound Calling, Telephony Platform: Call Queues
No impact 16 min
Feb 24, 2026, 21:05 UTC Job Booking Issue
Job Booking
Major 1 h 19 min
Jan 22, 2026, 14:58 UTC ServiceTitan Slowness Issues
Office
Critical 42 min
Jan 21, 2026, 16:13 UTC Phones Pro Outbound Call Issues - Bandwidth Incident
Telephony Platform: Outbound Calling
Minor 8 h 26 min

50 incidents in our archive since June 12, 2025.

When and where ServiceTitan fails

By weekday

Most incidents start on Tue.

  • Mon8
  • Tue13
  • Wed13
  • Thu8
  • Fri5
  • Sat3
  • Sun0

Most affected, last 12 months

  • Telephony Platform: Inbound Calling11
  • Telephony Platform: Outbound Calling9
  • Office8
  • Virtual Voice Agents8
  • Contact Center Web Application4
  • Telephony Platform: Call Queues4
  • Carrier Networks: Local Numbers2
  • Carrier Networks: Toll Free Numbers2

When ServiceTitan went down with others

Other productivity services

FAQ

Is ServiceTitan down right now?
At our last check ServiceTitan's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does ServiceTitan go down?
ServiceTitan reported 7 incidents in the last 90 days (3 major or critical), with 657 minutes of major outage: 99.49% uptime.
When was the last ServiceTitan outage?
The latest reported incident started on Oct 14, 2026, 18:07 UTC: "[CCPro] 3rd Party Service Availability Issue", resolved after 1 h 41 min.
How long do ServiceTitan outages last?
Half of ServiceTitan's incidents in the last 90 days were resolved within 1 h 45 min.

Source: ServiceTitan official status page · RSS of ServiceTitan incidents · status badge for your site