No impact incident

ServiceTitan: [CCPro] 3rd Party Service Availability Issue

Affected: Telephony Platform: Inbound Calling

Current status of ServiceTitan: Operational — live ServiceTitan status

Timeline

1. Oct 14, 2026, 18:07 UTC
   investigating
   We are actively investigating an issue with a 3rd party service provider that may be causing a service interruption. We will provide additional details as we learn more. We greatly appreciate your patience & understanding as we work with our partner towards a resolution.
2. Oct 14, 2026, 18:16 UTC
   monitoring
   Our 3rd party provider has deployed a fix for the issue impacting CCPro, and we are seeing services begin to recover. We are actively monitoring the situation to ensure full stability. Thank you for your understanding & support.
3. Oct 14, 2026, 19:48 UTC
   resolved
   The issue impacting CCPro has been fully resolved by our 3rd party provider, and all systems are operating normally. We thank you for your patience and your continued trust in us while we worked with our partner to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!

Updates as published by ServiceTitan (original).