Major incident

ServiceTitan: Enterprise Hub/Login Issues

Affected: Office, Telephony Platform: Inbound Calling, Telephony Platform: Outbound Calling, Telephony Platform: Call Queues, Carrier Networks: Local Numbers, Carrier Networks: Toll Free Numbers, Phones Infrastructure: Softphone, Phones Infrastructure: Mobile Application, Login Platform Integrations, Contact Center Web Application, Virtual Voice Agents, Enterprise Hub

Current status of ServiceTitan: Operational — live ServiceTitan status

Timeline

1. Oct 10, 2026, 00:28 UTC
   investigating
   We are actively investigating an issue impacting Enterprise Hub, and possibly Contact Center Pro and general login. For users who are already logged in, we recommend staying logged in and not logging out. We greatly appreciate your patience & understanding as we work towards a resolution.
2. Oct 10, 2026, 00:40 UTC
   monitoring
   We have deployed a fix for the issue impacting Enterprise Hub and ServiceTitan Office, and are currently monitoring the system to ensure full recovery. We greatly appreciate your continued patience & understanding.
3. Oct 10, 2026, 01:38 UTC
   resolved
   The issue has been fully resolved, and all systems are operating normally. We thank you for your patience and your continued trust in us while we worked to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!

Updates as published by ServiceTitan (original).