Major incident

ServiceTitan: Errors Accessing ServiceTitan

Affected: Office

Current status of ServiceTitan: Operational — live ServiceTitan status

Timeline

1. May 27, 2026, 18:11 UTC
   investigating
   We are actively investigating an issue that is causing difficulties accessing the ST application. We will provide additional details as we learn more. We greatly appreciate your patience & understanding as we work towards a resolution.
2. May 27, 2026, 18:25 UTC
   investigating
   We have not had any additional errors since ~11:10 AM pacific time. Our engineers are continuing to investigate the issue.
3. May 27, 2026, 18:49 UTC
   monitoring
   We have deployed a fix for the issue and are currently monitoring the system to ensure full recovery. We have not encountered any further errors since 11:10 AM pacific. We greatly appreciate your continued patience & understanding.
4. May 27, 2026, 19:00 UTC
   resolved
   This incident has been resolved.

Updates as published by ServiceTitan (original).