Critical incident

ServiceTitan: Service Availability Issue

Affected: Office

Current status of ServiceTitan: Operational — live ServiceTitan status

Timeline

1. Jul 27, 2026, 12:45 UTC
   investigating
   We are actively investigating an issue that may be causing service availability issues for a small subset of customers. We will provide additional details as we learn more. We greatly appreciate your patience and understanding as we work toward a resolution.
2. Jul 27, 2026, 13:13 UTC
   monitoring
   We have deployed a fix for the issue impacting service availability and are currently monitoring the system to ensure full recovery. We greatly appreciate your continued patience & understanding.
3. Jul 27, 2026, 13:36 UTC
   resolved
   The issue impacting service availability has been fully resolved, and all systems are operating normally. We thank you for your patience and your continued trust in us while we worked to resolve this. If you experience any further issues, please reach out to our Support team and we will be happy to assist!

Updates as published by ServiceTitan (original).