OutageDB

Atlas outage history and status

Is Atlas down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
100%
uptime, 90 days
1
incidents, 90 days
5 days 1 h
median time to fix
Sep 3, 2026
last incident

Atlas components

Shared Services

Atlas outage history

Nov: 1 incidents, 0 min of major outage 1 Nov Dec: 0 incidents, 0 min of major outage Dec Jan: 0 incidents, 0 min of major outage Jan Feb: 2 incidents, 0 min of major outage 2 Feb Mar: 1 incidents, 0 min of major outage 1 Mar Apr: 0 incidents, 0 min of major outage Apr May: 1 incidents, 0 min of major outage 1 May Jun: 0 incidents, 0 min of major outage Jun Jul: 1 incidents, 0 min of major outage 1 Jul Aug: 0 incidents, 0 min of major outage Aug Sep: 1 incidents, 0 min of major outage 1 Sep Oct: 0 incidents, 0 min of major outage Oct
Atlas incidents per month, last 12 months. Red: months with a major or critical outage.
Started (UTC)IncidentImpactDuration
Sep 3, 2026, 06:56 UTC Certain users cannot be added as Distribution List managers
Vuforia Expert Capture
 No impact 5 days 1 h
Jul 15, 2026, 08:40 UTC Elevated API Errors
Visualization Content Services
 Minor 1 h 39 min
May 29, 2026, 06:03 UTC Azure Maintenance
Visualization Content Services, PTC Solutions Portal, PTC Admin Center, PTC Account Services, Kepware+, Collaboration Service
 No impact 26 min
Mar 5, 2026, 07:52 UTC Cloud database outage
Visualization Content Services, PTC Solutions Portal, PTC Admin Center, PTC Account Services, Kepware+, Collaboration Service
 No impact 1 min
Feb 9, 2026, 17:28 UTC Long loading times for Procedures in Vuforia Editor and 3D Procedures in Vantage Web
Vuforia Expert Capture
 Minor 16 days
Feb 4, 2026, 14:44 UTC Long loading times for 3D Procedures in Vuforia Editor and Vuforia Vantage (Web). No impact —
Nov 18, 2025, 16:27 UTC Elevated Authentication Errors
PTC Solutions Portal, PTC Admin Center, PTC Account Services, Kepware+, Collaboration Service, Creo+
 Minor 14 min
Oct 31, 2025, 14:19 UTC VCS (Visualization Content Service) unavailable
Visualization Content Services
 Major 9 h
Oct 31, 2025, 14:02 UTC PTC platform connectivity issues
Visualization Content Services, PTC Solutions Portal, PTC Admin Center, PTC Account Services, Kepware+, Collaboration Service
 Major 9 h 20 min
Aug 21, 2025, 18:14 UTC Intermittent inability to load and display content in Editor, Distribution Center, and Insights. Minor <1 min
Aug 11, 2025, 14:31 UTC VCS (Visualization Content Service) unavailable
Visualization Content Services
 Critical 3 h 24 min
Jul 26, 2025, 08:03 UTC Elevated API Errors
Visualization Content Services
 Minor 50 min
May 1, 2025, 17:52 UTC Platform services unavailable Critical <1 min
Feb 13, 2025, 19:10 UTC Vuforia Expert Capture Service Interruption
Vuforia Expert Capture
 Critical 42 h 10 min
Oct 14, 2024, 09:47 UTC Intermittent log-in issues Major —
Jul 9, 2024, 17:07 UTC Intermittent Login Issues No impact —
Jan 25, 2024, 14:56 UTC Blank page after login to ptc atlas portal
PTC Admin Center, PTC Account Services
 Critical 15 min
Dec 8, 2022, 14:20 UTC dev test environment UI currently down
Kepware+
 Critical 15 min
Nov 18, 2022, 19:28 UTC EC-CORE and UI down
Kepware+
 No impact 1 h
Sep 19, 2022, 19:18 UTC EC CORE AND UI DOWN
Kepware+
 Critical 6 min
Mar 21, 2022, 12:55 UTC Visualization Content Services - Not processing jobs
Visualization Content Services
 Critical 32 min

21 incidents in our archive since March 21, 2022.

When and where Atlas fails

By weekday

Most incidents start on Thu.

  • Mon5
  • Tue2
  • Wed2
  • Thu7
  • Fri4
  • Sat1
  • Sun0

Most affected, last 12 months

  • Vuforia Expert Capture6
  • Visualization Content Services5
  • Collaboration Service4
  • Creo+4
  • Kepware+4
  • PTC Account Services4
  • PTC Admin Center4
  • PTC Solutions Portal4

When Atlas went down with others

Scheduled maintenance

Add Atlas maintenance to your calendar (.ics)

Other productivity services

FAQ

Is Atlas down right now?
At our last check Atlas's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Atlas go down?
Atlas reported 1 incidents in the last 90 days (0 major or critical), with 0 minutes of major outage: 100% uptime.
When was the last Atlas outage?
The latest reported incident started on Sep 3, 2026, 06:56 UTC: "Certain users cannot be added as Distribution List managers", resolved after 5 days 1 h.
How long do Atlas outages last?
Half of Atlas's incidents in the last 90 days were resolved within 5 days 1 h.

Source: Atlas official status page · RSS of Atlas incidents · status badge for your site