OutageDB

Salsify outage history and status

Is Salsify down right now?

Partly
Minor Service Outage Affected: Insights (partial outage) Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
98.81%
uptime, 90 days
8
incidents, 90 days
23 h 27 min
median time to fix
Sep 24, 2026
last incident

Salsify components

Syndication

Salsify Application

Salsify outage history

Nov: 2 incidents, 0 min of major outage 2 Nov Dec: 2 incidents, 377 min of major outage 2 Dec Jan: 1 incidents, 0 min of major outage 1 Jan Feb: 1 incidents, 1440 min of major outage 1 Feb Mar: 5 incidents, 1585 min of major outage 5 Mar Apr: 6 incidents, 2678 min of major outage 6 Apr May: 1 incidents, 1440 min of major outage 1 May Jun: 7 incidents, 4685 min of major outage 7 Jun Jul: 3 incidents, 2880 min of major outage 3 Jul Aug: 3 incidents, 1440 min of major outage 3 Aug Sep: 5 incidents, 109 min of major outage 5 Sep Oct: 0 incidents, 0 min of major outage Oct
Salsify incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Sep 24, 2026, 21:14 UTC JSON Custom Channel Export failures
Salsify Application
 Major 1 h 49 min
Sep 22, 2026, 11:07 UTC Walmart Rich Media videos not appearing
Walmart
 Minor 14 days 2 h
Sep 21, 2026, 17:17 UTC Delay in Kroger publications No impact 5 h 39 min
Sep 16, 2026, 10:45 UTC Walmart Marketplace Channel Requirements Update
Walmart
 Minor no update since Sep 16, 2026
Sep 16, 2026, 09:58 UTC Intermittent access issues with Salesforce ticketing
Salsify Support Portal
 Minor 23 h 27 min
Aug 24, 2026, 13:22 UTC Delays in data updates and trigger processing
Imports and Indexing
 Minor 2 h 51 min
Aug 18, 2026, 05:18 UTC Beyond (Bed Bath & Beyond + Overstock) Channel Requirements Update & Publishing Validation Errors
Syndication
 Minor 27 days 6 h
Aug 6, 2026, 09:40 UTC Walmart API Errors & Publication Failures
Walmart
 Major 29 h 56 min
Jul 22, 2026, 23:46 UTC Amazon Selling Partner Direct Partial Content Refresh for Vendor Central Connection - Cost Price Error
Amazon
 Major 15 days 16 h
Jul 16, 2026, 16:04 UTC Angie & Intelligence Suite errors
Salsify Application
 Minor 2 h 50 min
Jul 14, 2026, 19:09 UTC Home Depot - Customers receiving 503 error response after channel publish
The Home Depot
 Major 3 days 2 h
Jun 25, 2026, 19:32 UTC Accessing API Token via SSO returns 403 error
Salsify Application
 Major 3 days 23 h
Jun 24, 2026, 11:47 UTC Shopify GraphQL publishes failing
Syndication
 Major 4 h 47 min
Jun 19, 2026, 13:53 UTC Asset downloads populating with shareable URLs instead of asset names
Salsify Application
 Minor 1 h 07 min
Jun 10, 2026, 11:12 UTC Wayfair Item Setup - 'The system ran into an issue while checking your data'
Syndication
 Major 26 h 53 min
Jun 3, 2026, 14:42 UTC Shopify GQL Integration
Syndication
 Major 1 h 18 min
Jun 2, 2026, 07:58 UTC Amazon Publications Returning Submission Errors for the 'Is Refurbished' attribute
Amazon
 Major 2 days 2 h
Jun 1, 2026, 19:02 UTC HEB Direct Connection Image Asset Errors
Syndication
 Minor 7 days 22 h
May 22, 2026, 12:38 UTC Walmart - It looks like there was a glitch feedback
Walmart
 Major 17 days 2 h
Apr 29, 2026, 02:23 UTC Facebook Catalog Direct & Instagram Connection failing to syndicate
Syndication
 No impact <1 min
Apr 21, 2026, 17:55 UTC Home Depot - Customers receiving 403 error response after channel publish
The Home Depot
 Major 20 h 38 min
Apr 16, 2026, 22:34 UTC Renaming Smart Lists causing filter removal
Salsify Application
 Minor 17 h 19 min
Apr 16, 2026, 18:06 UTC Digital Asset Feed generating blank export
Salsify Application, Catalog Sites
 Major 1 h 44 min
Apr 16, 2026, 09:22 UTC Walmart 1P Connector Publication Failures
Enhanced Content, Walmart
 Major 24 h
Apr 14, 2026, 20:27 UTC Delayed Kroger Publications + Increase in Failed Intelligence Suite Workflow Tasks
Salsify Application
 Minor 1 h 08 min

51 incidents in our archive since June 9, 2025.

When and where Salsify fails

By weekday

Most incidents start on Thu.

  • Mon10
  • Tue10
  • Wed12
  • Thu13
  • Fri6
  • Sat0
  • Sun0

Most affected, last 12 months

  • Salsify Application11
  • Syndication8
  • Walmart6
  • Amazon2
  • Enhanced Content2
  • Imports and Indexing2
  • The Home Depot2
  • Catalog Sites1

When Salsify went down with others

Other e-commerce services

FAQ

Is Salsify down right now?
At our last check Salsify's official status page reported: Minor Service Outage. This page refreshes the status every few minutes.
How often does Salsify go down?
Salsify reported 8 incidents in the last 90 days (2 major or critical), with 1,549 minutes of major outage: 98.81% uptime.
When was the last Salsify outage?
The latest reported incident started on Sep 24, 2026, 21:14 UTC: "JSON Custom Channel Export failures", resolved after 1 h 49 min.
How long do Salsify outages last?
Half of Salsify's incidents in the last 90 days were resolved within 23 h 27 min.

Source: Salsify official status page · RSS of Salsify incidents · status badge for your site