Major incident

Salsify: Wayfair Item Setup - 'The system ran into an issue while checking your data'

Jun 10, 2026, 11:12 UTC
started
14:05 UTC
resolved June 11, 2026
26 h 53 min
duration

Affected: Syndication

Current status of Salsify: Minor issues — live Salsify status

Timeline

  1. Jun 10, 2026, 11:12 UTC
    investigating
    The following feedback is being returned in the Wayfair new item setup channels: '[Error] The system ran into an issue while checking your data. Please finish any other edits to this file, then upload it in Partner Home before downloading a new review file.' We have escalated this issue to Wayfair and they are currently working to determine the root cause along with resolving the issue. We will update as soon as we receive additional information. If you have any questions, please use the "My Cases" option within the Customer Portal ([https://help.salsify.com/ProductXM/s/](https://help.salsify.com/ProductXM/s/)) to connect with our team.
  2. Jun 11, 2026, 14:05 UTC
    resolved
    Wayfair has deployed a fix to resolve the error. We are seeing publishes complete successfully. Please try republishing any affected products and confirm. If you have any questions or if issue persists, please use the "My Cases" option within the Customer Portal ([https://help.salsify.com/ProductXM/s/](https://help.salsify.com/ProductXM/s/)) to connect with our team.

Updates as published by Salsify (original).

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