Major incident

Salsify: Walmart API Errors & Publication Failures

Affected: Walmart

Current status of Salsify: Minor issues — live Salsify status

Timeline

1. Aug 6, 2026, 09:40 UTC
   investigating
   We are currently investigating an issue where product publications to Walmart are failing. This stems from an ongoing issue with Walmart's API, specifically impacting their Feeds > Feed item status endpoint. We are actively monitoring Walmart's API status page (https://developer.walmart.com/api-status) and will provide updates as we receive more information. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
2. Aug 6, 2026, 11:16 UTC
   investigating
   We are providing an update regarding the ongoing Walmart API issue. Impact & Scope Clarification: - Walmart 1P Only: This issue is strictly impacting Walmart 1P connections. Walmart 3P (Marketplace) is unaffected, and publications are flowing through successfully. - Publication Behavior: Product feed submissions are successfully reaching Walmart. However, our integration is failing when retrieving status feedback from Walmart after the feed has been submitted. - What this means for your team: Your product updates are likely going through on Walmart's end, even if Salsify marks the publication as failed. However, if your product feed contains any data errors, that feedback will temporarily not be surfaced within Salsify. Our team is actively investigating the endpoint response errors with Walmart and monitoring for updates. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
3. Aug 7, 2026, 10:49 UTC
   monitoring
   Walmart's API status page (https://developer.walmart.com/api-status) has now marked their Feeds API as 'Operational'. Publishes for Walmart are now appearing successful. Please try republishing to confirm that the data is flowing as expected. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.
4. Aug 7, 2026, 15:36 UTC
   resolved
   Walmart's API status page (https://developer.walmart.com/api-status) has now marked their Feeds API as 'Operational'. Publishes for Walmart are now appearing successful. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

Updates as published by Salsify (original).