Salsify incidents — OutageDB

Major Salsify incident: JSON Custom Channel Export failures

Thu, 24 Sep 2026 21:14:13 GMT

Resolved after 1 h 49 min.

Minor Salsify incident: Walmart Rich Media videos not appearing

Tue, 22 Sep 2026 11:07:54 GMT

Resolved after 14 days 2 h.

No impact Salsify incident: Delay in Kroger publications

Mon, 21 Sep 2026 17:17:43 GMT

Resolved after 5 h 39 min.

Minor Salsify incident: Walmart Marketplace Channel Requirements Update

Wed, 16 Sep 2026 10:45:04 GMT

Ongoing.

Minor Salsify incident: Intermittent access issues with Salesforce ticketing

Wed, 16 Sep 2026 09:58:28 GMT

Resolved after 23 h 27 min.

Minor Salsify incident: Delays in data updates and trigger processing

Mon, 24 Aug 2026 13:22:38 GMT

Resolved after 2 h 51 min.

Minor Salsify incident: Beyond (Bed Bath & Beyond + Overstock) Channel Requirements Update & Publishing Validation Errors

Tue, 18 Aug 2026 05:18:01 GMT

Resolved after 27 days 6 h.

Major Salsify incident: Walmart API Errors & Publication Failures

Thu, 06 Aug 2026 09:40:57 GMT

Resolved after 29 h 56 min.

Major Salsify incident: Amazon Selling Partner Direct Partial Content Refresh for Vendor Central Connection - Cost Price Error

Wed, 22 Jul 2026 23:46:04 GMT

Resolved after 15 days 16 h.

Minor Salsify incident: Angie & Intelligence Suite errors

Thu, 16 Jul 2026 16:04:05 GMT

Resolved after 2 h 50 min.

Major Salsify incident: Home Depot - Customers receiving 503 error response after channel publish

Tue, 14 Jul 2026 19:09:09 GMT

Resolved after 3 days 2 h.

Major Salsify incident: Accessing API Token via SSO returns 403 error

Thu, 25 Jun 2026 19:32:42 GMT

Resolved after 3 days 23 h.

Major Salsify incident: Shopify GraphQL publishes failing

Wed, 24 Jun 2026 11:47:00 GMT

Resolved after 4 h 47 min.

Minor Salsify incident: Asset downloads populating with shareable URLs instead of asset names

Fri, 19 Jun 2026 13:53:35 GMT

Resolved after 1 h 07 min.

Major Salsify incident: Wayfair Item Setup - 'The system ran into an issue while checking your data'

Wed, 10 Jun 2026 11:12:20 GMT

Resolved after 26 h 53 min.

Major Salsify incident: Shopify GQL Integration

Wed, 03 Jun 2026 14:42:24 GMT

Resolved after 1 h 18 min.

Major Salsify incident: Amazon Publications Returning Submission Errors for the 'Is Refurbished' attribute

Tue, 02 Jun 2026 07:58:46 GMT

Resolved after 2 days 2 h.

Minor Salsify incident: HEB Direct Connection Image Asset Errors

Mon, 01 Jun 2026 19:02:53 GMT

Resolved after 7 days 22 h.

Major Salsify incident: Walmart - It looks like there was a glitch feedback

Fri, 22 May 2026 12:38:18 GMT

Resolved after 17 days 2 h.

No impact Salsify incident: Facebook Catalog Direct & Instagram Connection failing to syndicate

Wed, 29 Apr 2026 02:23:43 GMT

Resolved after <1 min.

Major Salsify incident: Home Depot - Customers receiving 403 error response after channel publish

Tue, 21 Apr 2026 17:55:44 GMT

Resolved after 20 h 38 min.

Minor Salsify incident: Renaming Smart Lists causing filter removal

Thu, 16 Apr 2026 22:34:04 GMT

Resolved after 17 h 19 min.

Major Salsify incident: Digital Asset Feed generating blank export

Thu, 16 Apr 2026 18:06:07 GMT

Resolved after 1 h 44 min.

Major Salsify incident: Walmart 1P Connector Publication Failures

Thu, 16 Apr 2026 09:22:28 GMT

Resolved after 24 h.

Minor Salsify incident: Delayed Kroger Publications + Increase in Failed Intelligence Suite Workflow Tasks

Tue, 14 Apr 2026 20:27:18 GMT

Resolved after 1 h 08 min.