Major incident

Qualtrics: Salesforce Workflow Connection issues noticed in all Regions

Sep 16, 2026, 09:53 UTC

started

13:43 UTC

resolved

3 h 50 min

duration

Affected: Workflows

Current status of Qualtrics: Operational — live Qualtrics status

Timeline

Sep 16, 2026, 09:53 UTC
investigating
We are currently seeing an issue with Salesforce workflow connections due to an issue reported in Salesforce.
Sep 16, 2026, 13:43 UTC
resolved
The issue has been resolved.

Updates as published by Qualtrics (original).

This was part of a wider event: 47 services reported incidents within the hour.

Zenoti 10:49 UTC · Intermittent issues in Zenoti Application - ASIA02
Smartsheet 10:36 UTC · Salesforce connector is experiencing intermittent issues
SumUp 10:33 UTC · We are having issues during payee verification. The team actively working on the fix.
ISO 10:21 UTC · Webstore problems
BrowserStack 10:18 UTC · Live is facing issues
Sage 10:17 UTC · Cloud Services - Salesforce Platform
Maze 10:06 UTC · Prolific panel recruitment is currently unavailable
IXOPAY 09:50 UTC · Support portal and ticketing intermittently unavailable — third-party service disruption
Matterport 09:43 UTC · Intermittent Issues with Support Case Submission and Phone Support
DigiCert 09:40 UTC · DigiCert Alert - Chat & Email Third-Party Service Issue
Braze 09:17 UTC · Braze Support Services Outage
BigCommerce 09:15 UTC · Contact Center System Outage
Kaseya 09:06 UTC · [KaseyaOne & Kaseya Store] Salesforce Global Service Disrution Impacting KaseyaOne and Kaseya Store Services
MongoDB Cloud 09:06 UTC · Support Portal Outage