Major incident

DigiCert: DigiCert Alert - Chat & Email Third-Party Service Issue

Sep 16, 2026, 09:40 UTC

started

22:14 UTC

resolved

12 h 33 min

duration

Affected: Live Chat Support, DigiCert Support Email System

Current status of DigiCert: Operational — live DigiCert status

Timeline

Sep 16, 2026, 09:40 UTC
investigating
We are currently experiencing a technical issue affecting our chat and email support channels . Our third-party service provider is actively working to resolve the issue as quickly as possible. While we work to restore normal service, you can also contact us through: Telephone: Call us Chat: Chat with us Email: Message us Please note that responses through chat and email may be delayed while we work to resolve this issue. We apologize for any inconvenience and appreciate your patience. DigiCert Support We apologize for any inconvenience this may cause you. DigiCert Support デジサートウェブサイトセキュリティアラート情報 – DigiCert Alert 現在、 chats and emails via 3rd party service provider はテクニカル面における問題が確認されており、復旧にむけて調査を進めています。何かご不明な点、ご質問等がございましたらこちらからお願いいたします。 Telephone: Call us Chat: Chat with us Email: Message us ご不便をお掛けして申し訳ございませんが、何卒ご理解のほどよろしくお願いいたします。デジサートウェブサイトセキュリティサポート
Sep 16, 2026, 22:14 UTC
resolved
This incident has been resolved.

Updates as published by DigiCert (original).

This was part of a wider event: 47 services reported incidents within the hour.

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