Minor incident

Qualtrics: Receipt Scanner question issues in all regions

Oct 1, 2026, 22:58 UTC

started

05:00 UTC

resolved October 2, 2026

6 h 02 min

duration

Affected: Survey Taking

Current status of Qualtrics: Operational — live Qualtrics status

Timeline

Oct 1, 2026, 22:58 UTC
identified
A subset of survey takers using the receipt scanner question may notice their receipts not being scanned correctly. We have identified the root cause is an error from a Google API endpoint. The issue began at 16:00 UTC.
Oct 2, 2026, 05:00 UTC
resolved
This issue has been resolved

Updates as published by Qualtrics (original).

This was part of a wider event: 47 services reported incidents within the hour.

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SerpApi 22:00 UTC · [Yandex Search API] Increased Error Rate