Critical incident

Zenoti: Intermittent issues in Zenoti Application - ASIA02

Affected: Zenoti-ASIA02

Current status of Zenoti: Operational — live Zenoti status

Timeline

1. Sep 16, 2026, 10:49 UTC
   investigating
   We are investigating reports of application unavailability affecting customers hosted in ASIA02 POD. We understand the impact this may have on your operations and appreciate your patience while we work toward a resolution. We will post further updates as soon as more information is available.
2. Sep 16, 2026, 10:53 UTC
   identified
   The issue has been identified and team is working on a fix. We will share further updates as soon as more information becomes available.
3. Sep 16, 2026, 10:58 UTC
   monitoring
   A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
4. Sep 16, 2026, 11:38 UTC
   resolved
   The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Updates as published by Zenoti (original).