Minor incident

Pylon: Inbound Email Delays

Nov 4, 2026, 15:50 UTC

started

17:07 UTC

resolved

1 h 17 min

duration

Current status of Pylon: Operational — live Pylon status

Timeline

Nov 4, 2026, 15:50 UTC
investigating
We are aware of an issue with inbound emails experiencing a delay of 10-15 minutes and are actively investigating.
Nov 4, 2026, 16:11 UTC
identified
We have identified the underlying cause of the issue and it is on our upstream vendors end. Link to their [status page here](https://status.postmarkapp.com/notices/jl1sq1h3iqx4fklf-delays-processing-inbound-messages).
Nov 4, 2026, 16:51 UTC
monitoring
Our vendor has deployed a fix for the delay and are monitoring.
Nov 4, 2026, 17:07 UTC
resolved
The issue has been resolved and all systems are operational and all delayed messages have been delivered.

Updates as published by Pylon.

This was part of a wider event: 37 services reported incidents within the hour.

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Plaid 16:41 UTC · Transfer RTP Requests are Temporarily Disabled for Some Customers
PowerSchool Products 16:30 UTC · HigherEd - functionality issues
Rice University 16:30 UTC · OnBase Service is Offline
Front 16:24 UTC · [us-west-1] High API latency currently causing delays
MailerLite 16:21 UTC · Temporary service issues
Klaviyo 16:17 UTC · Klaviyo app slowness
Dartmouth College 16:15 UTC · Niagara Outage
GitHub 16:05 UTC · Incident with Actions and Pages
Optum 16:04 UTC · System Incident - Optum Clinical Data Center - Production
MathWorks 16:04 UTC · Outage for Downloads
MoonPay 16:02 UTC · Offramp delivery is delayed
Twilio 16:02 UTC · SMS Delivery Delays from Twilio to Algar Telecom Brazil
Jobvite Operational 15:52 UTC · Talent search location radius filter not applying
Parchment 15:42 UTC · Some users may see the error message "Fulfillment Failed" on their orders status.