Pylon outage history and status
Is Pylon down right now?
No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.65%
uptime, 90 days
9
incidents, 90 days
23 min
median time to fix
Oct 14, 2026
last incident
Pylon components
- Dashboard Operational
- Chat & Messaging Operational
- Email Operational
- CRM Operational
- Call Recording Operational
- Product Ticketing Operational
- Alerting & Incident Operational
- Other Operational
- Phones Operational
- Data Warehouse Operational
- Codebase Operational
- API Operational
- Analytics Operational
- Triggers & Workflows Operational
- AI Systems Operational
- Broadcasts Operational
- Customer Portal Operational
- Knowledge Base Operational
Pylon outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 14, 2026, 21:36 UTC | Platform loading issues | No impact | — |
| Oct 12, 2026, 12:28 UTC | [EU-hosted instances] Platform Loading Issues/Unable to Login | Major | 23 min |
| Oct 6, 2026, 19:13 UTC | Platform loading issues and events processing delay | Minor | 49 min |
| Oct 1, 2026, 13:08 UTC | Errors when sending SMS and receiving phone calls | Major | 23 min |
| Sep 28, 2026, 16:14 UTC | Inbound Email Delays for US Hosted Workspaces | Major | 1 h 50 min |
| Sep 9, 2026, 23:01 UTC | Latency Issues within the Pylon Platform | Critical | 22 min |
| Sep 8, 2026, 13:14 UTC | General error messages navigating on tickets | Minor | 21 min |
| Aug 18, 2026, 17:23 UTC | Analytics dashboard loading issues | Minor | 17 min |
| Aug 17, 2026, 17:42 UTC | Codebase search failures | Major | 4 h 39 min |
| Jul 15, 2026, 18:40 UTC | Phones/SMS features not functioning | Major | 3 h 04 min |
| Jul 15, 2026, 17:42 UTC | Delays in Search on the platform | Minor | 46 min |
| Jul 10, 2026, 16:46 UTC | Dashboard Login failures | Critical | 46 h 58 min |
| Jul 9, 2026, 21:47 UTC | Pylon dashboard failing to load | Major | 2 h 09 min |
| Jul 6, 2026, 20:00 UTC | Inbound Email Delays | Minor | 2 h 28 min |
| Jun 30, 2026, 13:40 UTC | Knowledge Base content failing to load | No impact | 19 min |
| Jun 24, 2026, 14:30 UTC | API Latency | Minor | 36 min |
| Jun 12, 2026, 14:12 UTC | WhatsApp integration errors | Minor | 1 h 03 min |
| Jun 11, 2026, 15:49 UTC | Delays in broadcast sending | Minor | 31 min |
| Jun 8, 2026, 23:22 UTC | Delay in analytics data | Minor | 5 h 18 min |
| Jun 4, 2026, 23:39 UTC | Delays in outbound email delivery | Minor | 4 h 35 min |
| May 29, 2026, 00:52 UTC | Delay in data availability in analytics | Minor | 14 h 57 min |
| May 27, 2026, 23:11 UTC | Slack service latency | Minor | 16 h 34 min |
| May 26, 2026, 18:07 UTC | Delays in scheduled event processing | Minor | 38 min |
| May 14, 2026, 15:06 UTC | Slack Related Errors | No impact | 47 min |
| May 5, 2026, 20:56 UTC | Analytics dashboard loading issues | Minor | 2 h 50 min |
25 incidents in our archive since May 5, 2026.
When and where Pylon fails
By weekday
Most incidents start on Tue.
- Mon5
- Tue6
- Wed6
- Thu5
- Fri3
- Sat0
- Sun0
When Pylon went down with others
- Jul 10, 2026, 16:06 UTC 29 services reported incidents within the hour
- Jun 12, 2026, 13:56 UTC 18 services reported incidents within the hour
Other communication services
FAQ
- Is Pylon down right now?
- At our last check Pylon's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
- How often does Pylon go down?
- Pylon reported 9 incidents in the last 90 days (5 major or critical), with 456 minutes of major outage: 99.65% uptime.
- When was the last Pylon outage?
- The latest reported incident started on Oct 14, 2026, 21:36 UTC: "Platform loading issues", resolved after —.
- How long do Pylon outages last?
- Half of Pylon's incidents in the last 90 days were resolved within 23 min.
Source: Pylon official status page · RSS of Pylon incidents · status badge for your site