Minor incident

PowerSchool Products: HigherEd - functionality issues

Affected: Applicant Tracking System, Position Management

Current status of PowerSchool Products: Minor issues — live PowerSchool Products status

Timeline

1. Nov 4, 2026, 16:30 UTC
   investigating
   We are investigating an interruption affecting search and related functionality within HigherEd, including searches in PD special tabs, application selection for bulk actions, Save Search, and sorting of search results. Our teams are actively investigating and working toward a resolution. We will continue to provide regular updates.
2. Nov 4, 2026, 21:07 UTC
   identified
   Our teams have identified the cause of the search-related issues affecting HigherEd and are actively testing a fix. The affected functionality may continue to experience degraded performance while this work is completed. We will provide another update as progress is made.
3. Nov 5, 2026, 15:20 UTC
   identified
   Our teams continue working toward a resolution for the search-related functionality affecting HigherEd. A fix is being prepared and is undergoing validation prior to deployment. The affected functionality may continue to experience degraded performance in the meantime. We will provide additional updates as progress is made.

Updates as published by PowerSchool Products (original).