No impact incident

Rice University: OnBase Service is Offline

Nov 4, 2026, 16:30 UTC

started

23:53 UTC

resolved

7 h 23 min

duration

Current status of Rice University: Operational — live Rice University status

Timeline

Nov 4, 2026, 16:30 UTC
identified
TS&S has identified an issue with OnBase and is working to rectify it. We expect to have the service back online within the next two hours.
Nov 4, 2026, 19:32 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Nov 4, 2026, 23:53 UTC
resolved
This incident has been resolved.

Updates as published by Rice University (original).

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