Minor incident

Parchment: Some users may see the error message "Fulfillment Failed" on their orders status.

Nov 4, 2026, 15:42 UTC

started

17:25 UTC

resolved

1 h 43 min

duration

Affected: Parchment Award - Transcript Services

Current status of Parchment: Under maintenance — live Parchment status

Timeline

Nov 4, 2026, 15:42 UTC
investigating
We are currently investigating the issue.
Nov 4, 2026, 16:32 UTC
monitoring
A fix has been implemented we are monitoring the results.
Nov 4, 2026, 17:25 UTC
resolved
This incident has been resolved.

Updates as published by Parchment (original).

This was part of a wider event: 37 services reported incidents within the hour.

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Dartmouth College 16:15 UTC · Niagara Outage
GitHub 16:05 UTC · Incident with Actions and Pages
Optum 16:04 UTC · System Incident - Optum Clinical Data Center - Production
MathWorks 16:04 UTC · Outage for Downloads
MoonPay 16:02 UTC · Offramp delivery is delayed
Twilio 16:02 UTC · SMS Delivery Delays from Twilio to Algar Telecom Brazil
Jobvite Operational 15:52 UTC · Talent search location radius filter not applying
Pylon 15:50 UTC · Inbound Email Delays
Hostinger 15:40 UTC · Emergency Server FR-1177 Maintenance