Critical incident

Nextiva: NextivaONE and NextOS Platform Login Issues

Oct 28, 2026, 16:54 UTC

started

17:58 UTC

resolved

1 h 04 min

duration

Affected: Nextiva Call Center, NextivaONE, NextOS Platform

Current status of Nextiva: Operational — live Nextiva status

Timeline

Oct 28, 2026, 16:54 UTC
investigating
Users are experiencing issues logging in to and using NextivaONE, Nextiva Call Center, and the NextOS Platform. Engineers are engaged and investigating the issue
Oct 28, 2026, 17:23 UTC
monitoring
A fix has been implemented and we are seeing successful logins across all applications. We will continue to monitor for full resolution.
Oct 28, 2026, 17:58 UTC
resolved
This incident has been resolved.

Updates as published by Nextiva (original).

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Telnyx 17:18 UTC · Unexpected wireless voice usage and charges
Infobip 17:15 UTC · United States - HTTP API Degradation
Telnyx 17:14 UTC · Wireless session drops in DC2
SurveyMonkey 17:14 UTC · Errors occurring across the site
Harness 17:10 UTC · Intermittent CI Pipeline using VM Runner slowness and errors
Twilio 17:09 UTC · Twilio Console Errors
Cytracom 17:06 UTC · UCaaS: Degraded Fax Service
ITS Network & Systems 17:00 UTC · eforms.ucsd.edu website down
MRI Software 16:54 UTC · Engage Protect - ID Verification - Reported Incident - Resolved
Untappd 16:52 UTC · Delayed Updates Across Untappd