Critical incident

Close: App is unavailable for some customers

Oct 28, 2026, 17:41 UTC

started

18:10 UTC

resolved

29 min

duration

Affected: Application UI, API

Current status of Close: Operational — live Close status

Timeline

Oct 28, 2026, 17:41 UTC
investigating
Part of our search infrastructure is degraded and is affecting app availability for customers on the affected cluster
Oct 28, 2026, 17:54 UTC
monitoring
The issue has been identified and reverted. Monitoring to ensure everything goes back to normal.
Oct 28, 2026, 18:10 UTC
resolved
This incident has been resolved.

Updates as published by Close (original).

Scaleway 18:39 UTC · [WEBHOSTING] - PF-13 issue
GoTo 18:38 UTC · LogMeIn Rescue and G2ARS v5 - new session fails
Worldpay 18:21 UTC · INC0708391 - Biller Solutions - We are investigating issues with Authorization & Payments
CircleCI 18:15 UTC · Delays for gen2 dedicated IP range jobs
Chainalysis 18:15 UTC · Next-Gen Reactor Intermittent Service Disruption
AssemblyAI 18:11 UTC · Real-time STT: 502 errors related to change to temporary tokens
WP Media 18:05 UTC · CPCSS is down for maintenance
Zenoti 17:56 UTC · Zenoti Application Slowness - AMRS09
Listrak 17:43 UTC · Performance degradation with SMS
Stripe 17:39 UTC · Elevated Issuing errors from 17:13 - 20:41 UTC
Optimizely Service 17:27 UTC · Content Graph Performance Degredation
Whatnot 17:18 UTC · DPD UK is experiencing label generation issues. Please try again later.
Telnyx 17:18 UTC · Unexpected wireless voice usage and charges
Infobip 17:15 UTC · United States - HTTP API Degradation
Telnyx 17:14 UTC · Wireless session drops in DC2