Major incident

Nextiva: Nextiva Call Center login failures

Sep 18, 2026, 14:34 UTC
started
14:41 UTC
resolved
6 min
duration

Affected: Nextiva Call Center

Current status of Nextiva: Operational — live Nextiva status

Timeline

  1. Sep 18, 2026, 14:34 UTC
    identified
    A subset of users are experiencing issues logging into their Nextiva call center account via username. Engineers are engaged and currently working on resolution. Users can login via email as a workaround until this issue is resolved
  2. Sep 18, 2026, 14:41 UTC
    resolved
    This incident has been resolved

Updates as published by Nextiva (original).

Other services with incidents at the same time

This was part of a wider event: 22 services reported incidents within the hour.

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