No impact incident

Mercari: Possible temporary maintenance on Mercari

Affected: Mobile Apps, Web site, Listing, Purchasing, Shipping, Rating, Payouts, Verification, Customer Service, Search

Current status of Mercari: Operational — live Mercari status

Timeline

1. Oct 21, 2026, 16:35 UTC
   investigating
   We are addressing a security vulnerability in third-party software and may temporarily pause the Mercari app and website to install an update. Our services remain available at this time. No unauthorized access or information leaks related to this matter have been confirmed. We will post a follow-up with timing and details as we learn more. We apologize for any inconvenience and appreciate your patience.
2. Oct 21, 2026, 17:39 UTC
   resolved
   This incident has been resolved.

Updates as published by Mercari (original).