OutageDB

Mercari outage history and status

Is Mercari down right now?

No
All Systems Operational Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
96.72%
uptime, 90 days
11
incidents, 90 days
2 days 15 h
median time to fix
Oct 23, 2026
last incident

Mercari components

Mercari outage history

Nov: 1 incidents, 1440 min of major outage 1 Nov Dec: 1 incidents, 19 min of major outage 1 Dec Jan: 3 incidents, 48 min of major outage 3 Jan Feb: 1 incidents, 0 min of major outage 1 Feb Mar: 2 incidents, 0 min of major outage 2 Mar Apr: 3 incidents, 0 min of major outage 3 Apr May: 0 incidents, 0 min of major outage May Jun: 2 incidents, 0 min of major outage 2 Jun Jul: 3 incidents, 1366 min of major outage 3 Jul Aug: 5 incidents, 1440 min of major outage 5 Aug Sep: 2 incidents, 1440 min of major outage 2 Sep Oct: 3 incidents, 0 min of major outage 3 Oct
Mercari incidents per month, last 12 months. Red: months with a major or critical outage. Shaded: before our complete history.
Started (UTC)IncidentImpactDuration
Oct 23, 2026, 20:52 UTC Some Instant Pay payouts may be delayed or show an incorrect status
Payouts
 Minor 8 h 01 min
Oct 21, 2026, 16:35 UTC Possible temporary maintenance on Mercari
Mobile Apps, Web site, Listing, Purchasing, Shipping, Rating
 No impact 1 h 04 min
Oct 19, 2026, 21:57 UTC Some (0.2%) of iOS App customers can't access Help Center
Customer Service
 Minor 25 h 53 min
Sep 20, 2026, 19:18 UTC Some support requests temporarily unavailable
Customer Service
 Major 8 days 22 h
Sep 11, 2026, 05:13 UTC USPS Shipping Label & QR Code Issue
Shipping
 Minor 19 days
Aug 23, 2026, 03:55 UTC Service Notice: A Known USPS Industry Issue May Affect Some Tracking Updates
Shipping
 Minor 19 days 1 h
Aug 15, 2026, 01:24 UTC Seller Dashboard and item view counts not updating
Listing
 Major 2 days 15 h
Aug 14, 2026, 23:55 UTC USPS Label Issue
Shipping
 Minor 3 days 16 h
Aug 14, 2026, 17:59 UTC Delays in Customer Support Response Due to High Volume
Customer Service
 Minor 2 days 23 h
Aug 14, 2026, 00:47 UTC Delays in Customer Support Response Due to High Volume
Customer Service
 No impact 2 h 20 min
Jul 29, 2026, 17:22 UTC Delays with Order Delivery Statuses & Ratings
Shipping, Rating
 Major 22 h 46 min
Jul 18, 2026, 20:02 UTC Label creation is experiencing issues from some orders created 7/17
Shipping
 Minor 1 h
Jul 11, 2026, 22:05 UTC UPS QR codes temporarily unavailable for some customers
Shipping
 No impact 3 days 7 h
Jun 30, 2026, 18:03 UTC Some Direct Deposit Payouts are delayed
Payouts
 Minor 2 days 2 h
Jun 12, 2026, 16:16 UTC Facebook login issue on App No impact 5 h 55 min
Apr 30, 2026, 17:40 UTC Prepaid USPS shipping labels being rejected at drop-off locations
Mobile Apps, Web site, Shipping
 No impact 61 days
Apr 27, 2026, 21:06 UTC Address Verification Issues Preventing Some Users from Completing Purchases and Generating Labels
Purchasing, Shipping
 Minor 1 h 29 min
Apr 21, 2026, 19:46 UTC Temporary shipping price discrepancy on some listings
Listing, Purchasing, Shipping
 Minor 6 days 6 h
Mar 17, 2026, 16:40 UTC Shipping Service Disruption: Eastern and Central U.S
Shipping
 Minor 105 days 1 h
Mar 13, 2026, 16:11 UTC USPS Tracking Issue
Shipping
 Minor 4 days 5 h
Feb 10, 2026, 16:54 UTC Delays in Customer Support Response Due to High Volume
Customer Service
 Minor 50 days 5 h
Jan 23, 2026, 19:31 UTC Shipping Service Disruption: Winter Storms
Shipping
 No impact 48 days 20 h
Jan 17, 2026, 19:39 UTC Issues with auto-rating
Rating
 Major 48 min
Jan 13, 2026, 03:41 UTC Delays in Customer Support Response Due to High Volume
Customer Service
 No impact 16 days 13 h
Dec 5, 2025, 09:11 UTC Service Outage Across the Mercari Platform
Mobile Apps, Web site, Listing, Purchasing, Shipping, Rating
 Critical 19 min

52 incidents in our archive since December 10, 2024.

When and where Mercari fails

By weekday

Most incidents start on Fri.

  • Mon6
  • Tue7
  • Wed12
  • Thu5
  • Fri14
  • Sat5
  • Sun3

Most affected, last 12 months

  • Shipping15
  • Customer Service8
  • Purchasing5
  • Listing4
  • Mobile Apps4
  • Payouts4
  • Rating4
  • Web site4

When Mercari went down with others

Other e-commerce services

FAQ

Is Mercari down right now?
At our last check Mercari's official status page reported: All Systems Operational. This page refreshes the status every few minutes.
How often does Mercari go down?
Mercari reported 11 incidents in the last 90 days (3 major or critical), with 4,246 minutes of major outage: 96.72% uptime.
When was the last Mercari outage?
The latest reported incident started on Oct 23, 2026, 20:52 UTC: "Some Instant Pay payouts may be delayed or show an incorrect status", resolved after 8 h 01 min.
How long do Mercari outages last?
Half of Mercari's incidents in the last 90 days were resolved within 2 days 15 h.

Source: Mercari official status page · RSS of Mercari incidents · status badge for your site