Major incident
Mercari: Delays with Order Delivery Statuses & Ratings
Jul 29, 2026, 17:22 UTC
started
16:08 UTC
resolved July 30, 2026
22 h 46 min
duration
Affected: Shipping, Rating
Current status of Mercari: Operational — live Mercari status
Timeline
- Jul 29, 2026, 17:22 UTCinvestigatingWe are investigating an issue causing delays in updating delivered orders to "Delivered" status. This is temporarily affecting ratings and order completions. Official carrier tracking remains accurate, and our team is actively working on a fix.
- Jul 30, 2026, 16:08 UTCresolvedThis incident has been resolved.
Updates as published by Mercari (original).
Other services with incidents at the same time
- Squarespace 18:20 UTC · Connectivity Issues
- Host Europe 18:11 UTC · Einkaufswagen beeinträchtigt
- GoDaddy 18:11 UTC · Shopping Cart Degraded
- 123 Reg 18:11 UTC · Shopping Cart Degraded
- Service Status | Grammarly 17:47 UTC · Go may work slowly or intermittently
- Coda 17:38 UTC · Superhuman Docs may work slowly or intermittently
- Vimeo 16:38 UTC · Playback issues
- Granicus System 16:31 UTC · govMeetings InSite
More Mercari incidents
- October 23, 2026 Some Instant Pay payouts may be delayed or show an incorrect status
- October 21, 2026 Possible temporary maintenance on Mercari
- October 19, 2026 Some (0.2%) of iOS App customers can't access Help Center
- September 20, 2026 Some support requests temporarily unavailable
- August 15, 2026 Seller Dashboard and item view counts not updating