Major incident

ElevenLabs: EU Agents disruption in SIP calls

Oct 21, 2026, 17:30 UTC

started

12:51 UTC

resolved October 6, 2026

—

duration

Current status of ElevenLabs: Operational — live ElevenLabs status

Timeline

Oct 6, 2026, 10:28 UTC
investigating
We're currently investigating disruptions in SIP calls in our EU residency.
Oct 6, 2026, 11:21 UTC
investigating
We are still investigating. We will continue posting updates as more information becomes available
Oct 6, 2026, 12:04 UTC
investigating
We are currently still investigating. We will post updates here as soon as more information becomes available
Oct 6, 2026, 12:14 UTC
monitoring
Error rates have returned to normal. We're currently monitoring the situation to confirm that the issue has been resolved
Oct 6, 2026, 12:51 UTC
resolved
The issue has been resolved. EU SIP services are operational and stable.

Updates as published by ElevenLabs.

This was part of a wider event: 109 services reported incidents within the hour.

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Mixpanel 18:00 UTC · Degraded Service for Requests to decide.mixpanel.com
Lovable 17:57 UTC · Lovable is slow at answering
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Sentry 17:53 UTC · Increased latency processing integration webhooks
Granola 17:49 UTC · Desktop app transcription and other functions failing for some users
Genetec Cloud Products 17:42 UTC · ClearID facing issues with plugin version 3.0.1153 - Command processing
Strava 17:41 UTC · iOS Purchase Issues