No impact incident

ElevenLabs: Some support request forms may be unavailable

Oct 21, 2026, 17:30 UTC

started

18:05 UTC

resolved October 15, 2025

—

duration

Current status of ElevenLabs: Operational — live ElevenLabs status

Timeline

Oct 15, 2025, 02:01 UTC
identified
Some of our support forms have been temporarily disabled due to misuse. We’re working to restore them safely as soon as possible. In the meantime, please reach out to our support team via email for assistance.
Oct 15, 2025, 18:05 UTC
resolved
We've now restored access to our customer support submission form and are monitoring the situation, though things seem to have slowed down. We also see this was a widespread attack affecting multiple companies. Our ticketing system provider, Zendesk, also issued a warning about these attacks.

Updates as published by ElevenLabs.

This was part of a wider event: 109 services reported incidents within the hour.

Snowflake 18:26 UTC · INC20000301
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Cloudinary 18:22 UTC · Notice regarding recently-reported PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619
Leap Event Technology 18:14 UTC · Intermittent Service Disruptions – Security Mitigation
Scaleway 18:05 UTC · [GAPI] - [global] - Dedicated deployment deletion failing
Dartmouth College 18:04 UTC · Claude Code System Down
Mixpanel 18:00 UTC · Degraded Service for Requests to decide.mixpanel.com
Lovable 17:57 UTC · Lovable is slow at answering
Ledger 17:57 UTC · Service Loyalty Backend is down.
Ledger 17:57 UTC · Service Loyalty Program is down.
AfterShip 17:54 UTC · AfterShip Warranty: All claims are blocked. [Start Time: 2026/10/21 8:00 AM UTC - End Time: 2026/10/21 6:00 PM UTC]
Sentry 17:53 UTC · Increased latency processing integration webhooks
Granola 17:49 UTC · Desktop app transcription and other functions failing for some users
Genetec Cloud Products 17:42 UTC · ClearID facing issues with plugin version 3.0.1153 - Command processing
Strava 17:41 UTC · iOS Purchase Issues