Minor incident

Mercari: Some Instant Pay payouts may be delayed or show an incorrect status

Affected: Payouts

Current status of Mercari: Operational — live Mercari status

Timeline

1. Oct 23, 2026, 20:52 UTC
   monitoring
   Some Instant Pay withdrawals made since October 21 may still show as "requested" or show an incorrect status in the app. We are checking each affected payout with our payment provider and will update every affected account. We will post another update here once we have confirmed the results. If you have questions about a specific payout, please contact our Help Center. We apologize for the inconvenience.
2. Oct 24, 2026, 04:53 UTC
   resolved
   This incident has been resolved.

Updates as published by Mercari (original).