No impact incident

ITS Network & Systems: SHAPE Canvas Course

Affected: Academic Services

Current status of ITS Network & Systems: Minor issues — live ITS Network & Systems status

Timeline

1. Oct 1, 2026, 01:21 UTC
   investigating
   ITS is investigating possible issues with the SHAPE Canvas Course not appearing for students on their canvas pages. Thank you for your patience as our team works to restore functionality for these services. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
2. Oct 1, 2026, 19:53 UTC
   identified
   ITS has identified the cause of the issue with accessing the SHAPE training in Canvas. Thank you for your continued patience as our team works to restore these services as quickly as possible. Updates and additional details will be shared here as they become available. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
3. Oct 4, 2026, 01:27 UTC
   resolved
   ITS has confirmed that the issues affecting access to the SHAPE training in Canvas have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

Updates as published by ITS Network & Systems (original).