No impact incident

ITS Network & Systems: Health VPN critical error

Affected: Network

Current status of ITS Network & Systems: Minor issues — live ITS Network & Systems status

Timeline

1. Oct 5, 2026, 17:07 UTC
   investigating
   There is an issue with Health VPN. The current workaround is to use health-vpn.ucsd.edu instead of ucsdh-vpn.ucsd.edu. For further questions, please contact 3help.ucsd.edu or to email the Health Service Desk at [email protected]. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.
2. Oct 5, 2026, 20:23 UTC
   investigating
   We are continuing to investigate this issue.
3. Oct 6, 2026, 15:51 UTC
   resolved
   ITS has confirmed that the issues affecting health VPN have been resolved. Thank you for your patience as we worked to restore service. If you notice any additional issues or impact, please contact the ITS Service desk at https://support.ucsd.edu, [email protected] or at (858) 246-4357.

Updates as published by ITS Network & Systems (original).