Major incident

Infobip: Indonesia - Issues with file processing in multiple services

Nov 4, 2026, 11:23 UTC

started

11:23 UTC

resolved

<1 min

duration

Affected: Indonesia, Indonesia, Indonesia, Indonesia, Indonesia, Indonesia

Current status of Infobip: Operational — live Infobip status

Timeline

Nov 4, 2026, 11:23 UTC
resolved
We experienced an incident on our platform affecting multiple services on our Indonesia data center. During the incident timeframe, you may have observed difficulty uploading, downloading and deleting files utilized in Voice, Moments, Conversations, Email, WhatsApp and Viber services. Incident has been resolved. Start (UTC): 04 November 2026 06:00 End (UTC): 04 November 2026 09:00 Impact: Issue with uploading, downloading and deleting files utilized in Voice, Moments, Conversations, Email, WhatsApp and Viber services.

Updates as published by Infobip (original).

This was part of a wider event: 13 services reported incidents within the hour.

Axiom 12:14 UTC · Login issues
Dartmouth College 12:13 UTC · IRA Advancement data stale
Elastic Cloud (Public) 12:08 UTC · mOLTP PrivateLink connectivity issue
Contentstack 12:00 UTC · Contentstack – Azure EU – Multiple Services Disruption
Fullstory 11:47 UTC · Delays in syncing to S3 data warehouses (EU1)
Bling 11:44 UTC · Instabilidade na tela de notas fiscais
Cielo 11:42 UTC · Aumento de erros na geração de PIX QrCode Ecommerce através do Pagador - Bradesco.
Hostinger 11:14 UTC · Emergency Server uk-fast-u4s-node104 Maintenance
CM.com 11:10 UTC · Intersolve - Degraded Performance - Payments
PowerSchool Products 11:09 UTC · PowerSchool SIS - unable to access
Mews 11:02 UTC · Reservation from booking.com are delayed and updates are failing
Autotrader 10:37 UTC · Part Exchange API Preproduction - Performance degraded
Autotrader 10:37 UTC · Finance API Preproduction - Performance degraded
Gandi.net 10:26 UTC · Delays on MFA mail reception