Minor incident

Infobip: United States - RCS sender management and Test numbers management degradation

Affected: United States

Current status of Infobip: Operational — live Infobip status

Timeline

1. Nov 5, 2026, 20:09 UTC
   investigating
   We are currently experiencing intermittent failures on some RCS API endpoints on our United States Data Center. The issue is being investigated, and more information will follow in the next update.
2. Nov 5, 2026, 20:26 UTC
   identified
   We have identified the root cause of intermittent failures affecting certain RCS API requests at our United States Data Center. We are implementing a corrective action and will provide further updates soon.
3. Nov 5, 2026, 21:03 UTC
   resolved
   The issue has been resolved, and service is fully operational. The impact was limited to the RCS Sender Management and Test Number Management endpoints. The RCS Send Messages endpoint was not affected. Start (UTC): 05 November 2026 17:48 End (UTC): 05 November 2026 20:02 Impact: During the timeframe, you may have experienced errors when calling the RCS Sender Management or Test Number Management API endpoints, or when accessing the RCS Sender Management tab in the portal.

Updates as published by Infobip (original).