OutageDB

Minor incident

Infobip: Multiple Locations - Salesforce Marketing Cloud Service Degradation

Nov 2, 2026, 14:48 UTC
started
15:43 UTC
resolved
56 min
duration

Affected: Global (Europe), EU Region-locked, Great Britain, India, Indonesia, Mexico, Pakistan, Qatar, Saudi Arabia, Turkey, United Arab Emirates, United States

Current status of Infobip: Operational — live Infobip status

Timeline

  1. Nov 2, 2026, 14:48 UTC
    investigating
    We are currently experiencing degradation of Salesforce marketing cloud integration over multiple locations. You may notice difficulties while using multiple components of Salesforce CRM. Our engineering teams are investigating and working to resolve the issue. We’ll keep you updated as more information becomes available.
  2. Nov 2, 2026, 15:43 UTC
    resolved
    The issue affecting the Salesforce Marketing Cloud integration has been resolved. During the incident, you may have experienced issues with creating new Journeys; message delivery for existing journeys was not affected. Start (UTC): 02 November 14:28 End (UTC): 02 November 15:35 Impact: New journey setup in the Salesforce Marketing Cloud integration

Updates as published by Infobip (original).

Other services with incidents at the same time

This was part of a wider event: 24 services reported incidents within the hour.

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