OutageDB

Minor incident

Frontline Education Public: OH SIS StudentInformation EZ Queries are not working

Nov 6, 2026, 15:52 UTC
started
16:07 UTC
resolved
15 min
duration

Affected: SIS Ohio

Current status of Frontline Education Public: Operational — live Frontline Education Public status

Timeline

  1. Nov 6, 2026, 15:52 UTC
    investigating
    Investigating: Some users in Ohio are unable to run or download EZ Queries in StudentInformation. We are aware of the issue and our team is actively investigating the cause. We are working toward a fix and will share updates as we make progress. If you are blocked in the meantime, please contact Support.
  2. Nov 6, 2026, 15:54 UTC
    monitoring
    Monitoring: EZ Queries in StudentInformation for Ohio are now operational. We are monitoring to confirm stability. If you continue to experience issues running or downloading EZ Queries, please contact Support and include the time and the query name if possible.
  3. Nov 6, 2026, 16:07 UTC
    resolved
    This issue has been resolved and service is operating normally. We apologize for any inconvenience this caused. If you continue to experience problems, please contact support.

Updates as published by Frontline Education Public (original).

Other services with incidents at the same time

This was part of a wider event: 13 services reported incidents within the hour.

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