Critical incident

Frontline Education Public: Mobile App Access Issue

Affected: ERP for Texas / SIS

Current status of Frontline Education Public: Operational — live Frontline Education Public status

Timeline

1. Nov 2, 2026, 15:13 UTC
   investigating
   We are aware of an issue accessing the ERP & SIS mobile app, our team is actively investigating.
2. Nov 2, 2026, 16:07 UTC
   investigating
   We are still investigating this issue. We do not have a confirmed cause yet, but our team is actively working on it. We will share another update as soon as we have more information.
3. Nov 2, 2026, 17:07 UTC
   identified
   We have identified the cause of the issue, our engineering team is actively working on a fix.
4. Nov 2, 2026, 17:10 UTC
   monitoring
   A fix has been implemented and we are monitoring the results to confirm that service has returned to normal. We will provide another update once we have confirmed the issue is fully resolved.
5. Nov 2, 2026, 19:14 UTC
   resolved
   This issue has been resolved and service is operating normally. We apologize for any inconvenience this caused. If you continue to experience problems, please contact support.

Updates as published by Frontline Education Public (original).