Major incident

Frontline Education Public: v26.1: Absence Letter and Registration Vendor Errors

Nov 5, 2026, 14:30 UTC
started
14:51 UTC
resolved
20 min
duration

Affected: SIS Ohio

Current status of Frontline Education Public: Operational — live Frontline Education Public status

Timeline

  1. Nov 5, 2026, 14:30 UTC
    investigating
    We are currently investigating this issue.
  2. Nov 5, 2026, 14:40 UTC
    identified
    We have identified the cause of the issue, our engineering team is actively working on a fix.
  3. Nov 5, 2026, 14:42 UTC
    monitoring
    A fix has been implemented and we are monitoring the results to confirm that service has returned to normal. We will provide another update once we have confirmed the issue is fully resolved.
  4. Nov 5, 2026, 14:51 UTC
    resolved
    This issue has been resolved and service is operating normally. We apologize for any inconvenience this caused. If you continue to experience problems, please contact support.

Updates as published by Frontline Education Public (original).

Other services with incidents at the same time

This was part of a wider event: 22 services reported incidents within the hour.

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