Critical incident

MoonPay: Send Service Disrupted

Nov 6, 2026, 15:20 UTC

started

ongoing

not resolved yet

—

duration

Affected: On-ramp Widget, MoonPay App

Current status of MoonPay: Minor issues — live MoonPay status

Timeline

Nov 6, 2026, 15:20 UTC
investigating
We are currently investigating an issue affecting Sends.. We are working to identify the cause and restore service as quickly as possible. Further updates will be posted as more information becomes available.

Updates as published by MoonPay (original).

This was part of a wider event: 13 services reported incidents within the hour.

Hostinger 16:12 UTC · Emergency Server BR-792 Maintenance
Twilio 15:56 UTC · Voice Call Failures from a Subset of Twilio Phone Numbers to Chile
Thomson Reuters Legal 15:53 UTC · Delayed email notifications – UK region
Frontline Education Public 15:52 UTC · OH SIS StudentInformation EZ Queries are not working
U-Haul System 15:47 UTC · Multiple U-Haul Systems Unavailable
AdvancedMD 15:41 UTC · Credit Card on File Not Displaying When Collecting Copays
DonorPerfect 15:39 UTC · Slow loading reports
Sage 15:36 UTC · Certificates Renewal Sage 50 / 200 / Payroll - Operational
Sage 15:34 UTC · Sage Token Service - Degraded Performance
Primer 15:27 UTC · Alma degraded performance
Bolt.new 15:26 UTC · Custom Domain status reporting is degraded
Scaleway 15:20 UTC · [DEDIBOX] - RPNv1 network unavailability in DC3 room 4-4 corridors C and D
Blackboard 15:18 UTC · Blackboard LMS: Few Customers are facing Intermittent outage
KnowBe4 15:14 UTC · Prevent & Protect - Email delivery issues
Twilio 15:12 UTC · Voice Call Audio Quality Degradation from a Subset of Twilio Mobile Numbers to Claro Colombia