OutageDB

Critical incident

Frontline Education Public: Gradebook elementary report card error

Oct 22, 2026, 18:43 UTC
started
20:19 UTC
resolved
1 h 36 min
duration

Affected: SIS Ohio

Current status of Frontline Education Public: Operational — live Frontline Education Public status

Timeline

  1. Oct 22, 2026, 18:43 UTC
    investigating
    We are aware of an issues causing an error message attempting to generate elementary report cards, our team is actively investigating.
  2. Oct 22, 2026, 19:01 UTC
    identified
    We have identified the cause of the issue, our engineering team is actively working on a fix.
  3. Oct 22, 2026, 19:02 UTC
    monitoring
    A fix has been implemented and we are monitoring the results to confirm that service has returned to normal. We will provide another update once we have confirmed the issue is fully resolved.
  4. Oct 22, 2026, 20:19 UTC
    resolved
    This issue has been resolved and service is operating normally. We apologize for any inconvenience this caused. If you continue to experience problems, please contact support.

Updates as published by Frontline Education Public (original).

Other services with incidents at the same time

This was part of a wider event: 15 services reported incidents within the hour.

More Frontline Education Public incidents