No impact incident

Sage: Certificates Renewal Sage 50 / 200 / Payroll - Operational

Nov 6, 2026, 15:36 UTC

started

ongoing

not resolved yet

—

duration

Affected: Sage 50 Accounts, Sage 200 Standard (UKI), Sage Business Cloud Payroll

Current status of Sage: Operational — live Sage status

Timeline

Nov 6, 2026, 15:36 UTC
identified
We identified an issue affecting customers in Europe who use Intouch, preventing them from renewing their certificates. The issue only impacted customers who were currently required to renew their certificates. All affected products remain available and were performing as expected for all other customers. Products/services affected were: -Sage 50 UKI -Sage 200 UKI -Sage Business Cloud Payroll UKI
Nov 6, 2026, 15:36 UTC
monitoring
The service is performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

Updates as published by Sage (original).

This was part of a wider event: 13 services reported incidents within the hour.

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Thomson Reuters Legal 15:53 UTC · Delayed email notifications – UK region
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U-Haul System 15:47 UTC · WebAMT and Intermittent Payment Page Issues
AdvancedMD 15:41 UTC · Credit Card on File Not Displaying When Collecting Copays
DonorPerfect 15:39 UTC · Slow loading reports
Primer 15:27 UTC · Alma degraded performance
Bolt.new 15:26 UTC · Custom Domain status reporting is degraded
Scaleway 15:20 UTC · [DEDIBOX] - RPNv1 network unavailability in DC3 room 4-4 corridors C and D
MoonPay 15:20 UTC · Send Service Disrupted