No impact incident

Zenoti: Hyperconnect functionality issues reported for EURO01 Customers

Affected: Zenoti-EURO01

Current status of Zenoti: Operational — live Zenoti status

Timeline

1. Oct 20, 2026, 08:18 UTC
   investigating
   We are currently investigating an issue affecting Hyperconnect functionality on EURO01. All other application functionality remains unaffected. Our team is actively working to resolve the problem, and we will continue to share updates as we have them. Thank you for your patience.
2. Oct 20, 2026, 08:19 UTC
   identified
   The issue has been identified and a fix is being implemented. We will share further updates as soon as more information becomes available. Thank you for your patience.
3. Oct 20, 2026, 08:22 UTC
   monitoring
   A fix has been implemented and Zenoti application is now operating as expected. We will continue to monitor performance closely and provide updates if needed.
4. Oct 20, 2026, 08:25 UTC
   resolved
   The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

Updates as published by Zenoti (original).