Major incident

Onshape: Imports/exports/notifications are not working

Affected: North America, Western Europe, Southeast Asia, Australia, Northeast Asia

Current status of Onshape: Operational — live Onshape status

Timeline

1. Sep 11, 2026, 16:55 UTC
   investigating
   We are seeing issues with imports, exports, and notifications/emails being delivered at this time. We are working to resolve the issue.
2. Sep 11, 2026, 17:44 UTC
   investigating
   We are continuing to investigate this issue.
3. Sep 11, 2026, 18:21 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Sep 11, 2026, 18:37 UTC
   resolved
   This incident has been resolved.

Updates as published by Onshape (original).