Major incident

University of Waterloo: Secret Server Upgrade - Degradation

Sep 11, 2026, 16:05 UTC

started

20:30 UTC

resolved September 15, 2026

4 days 4 h

duration

Affected: Other

Current status of University of Waterloo: Minor issues — live University of Waterloo status

Timeline

Sep 11, 2026, 16:05 UTC
investigating
During the maintenance window Secret Server will be upgraded, and the application will be in 'Maintenance Mode', which means that secrets can be read but not created. There will be short interruptions of the service during the upgrade.
Sep 15, 2026, 20:30 UTC
resolved
During the maintenance window Secret Server will be upgraded, and the application will be in 'Maintenance Mode', which means that secrets can be read but not created. There will be short interruptions of the service during the upgrade.

Updates as published by University of Waterloo (original).

This was part of a wider event: 22 services reported incidents within the hour.

Clio Status Pages 17:00 UTC · Service Availability Issues
Alpaca 16:56 UTC · Intermittent HTTP 500 errors across Multiple API's
Onshape 16:55 UTC · Imports/exports/notifications are not working
InfluxDB Cloud 16:32 UTC · SSO Login Service Availability (other login methods not affected)
Doctolib 16:25 UTC · Consultation assitant is down
Thomson Reuters Legal 16:11 UTC · HighQ US File Upload Failures