Critical incident

Clio Status Pages: Service Availability Issues

Sep 11, 2026, 17:00 UTC

started

17:52 UTC

resolved

53 min

duration

Current status of Clio Status Pages: Operational — live Clio Status Pages status

Timeline

Sep 11, 2026, 17:00 UTC
investigating
An issue affecting the availability of Clio Manage is currently under investigation. Some users may experience errors, slower performance, or difficulty logging in. An update will be provided as more information becomes available.
Sep 11, 2026, 17:35 UTC
monitoring
The issue affecting Clio Manage has been identified and remediated, we are monitoring to ensure we have returned to normal operation
Sep 11, 2026, 17:52 UTC
resolved
The incident has been resolved, Clio Manage has returned to normal operation

Updates as published by Clio Status Pages.

Alpaca 16:56 UTC · Intermittent HTTP 500 errors across Multiple API's
Onshape 16:55 UTC · Imports/exports/notifications are not working
InfluxDB Cloud 16:32 UTC · SSO Login Service Availability (other login methods not affected)
Doctolib 16:25 UTC · Consultation assitant is down
Thomson Reuters Legal 16:11 UTC · HighQ US File Upload Failures
University of Waterloo 16:05 UTC · Secret Server Upgrade - Degradation