Critical incident

Doctolib: Components impacted: Phone Assistant

Affected: Phone assistant

Current status of Doctolib: Operational — live Doctolib status

Timeline

1. Apr 22, 2026, 08:45 UTC
   investigating
   We are investigating a performance issue affecting the following components. Some users may experience slower response times or intermittent instability. We understand how important reliability is in your daily practice and are working with high priority. — Your Doctolib Team
2. Apr 22, 2026, 08:53 UTC
   identified
   The cause of the performance issue affecting the following component has been identified. Corrective actions are underway to restore full performance. — Your Doctolib Team
3. Apr 22, 2026, 09:16 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Apr 22, 2026, 09:45 UTC
   resolved
   The performance incident affecting the following component has been fully resolved. All services are stable and operating normally. We apologize for the inconvenience and thank you for your patience. — Your Doctolib Team

Updates as published by Doctolib (original).